Privacy Policy” is meant to be the document that’s intended to keep you informed you about the information which is collected from you when you visit websites and applications owned and operated by VSR Stay In LLP (hereby addressed as the “Platform”); the usage and purpose for collecting this information and possibilities of it being disclosed; We also want you to be aware of how we protect this data and personal information that is gathered by us. PRAZO managed Hostels and PG Accomodations for student and working professionals is a property owned and operated by VSR Stay In LLP; a company incorporated under the Indian Companies Act, 1956 and having its registered office at No. 6, VSR Stay In LLP, Behind Ayyappa Swamy Temple, Konapan Agrahara, Electronic City Phase-1, Bangalore 560100, Karnataka, INDIA.
KINDLY READ THE PRIVACY POLICY THOROUGHLY AND CAREFULLY. We have tried to keep this as simple and as cognizable as possible.The terms and conditions given below through the Privacy Policy shall be considered as a legally-binding agreement between VSR Stay In LLP, and you. This agreement shall define your limits, legal rights and obligations with respect to your use of and participation on the Platform, including the classified advertisements, forums, various email functions and Internet links, and all content and VSR Stay In LLP services available on the Platform. The Privacy Policy is applicable to all users of the Platform, including users who have access and/or register on the Platform, and users who are also contributors of content, information, private and public messages, advertisements, and other materials or services on the Platform.
Basically this may consist of your name, contact details like phone number and email
address, current address, postal address which otherwise may not be a record publicly available.
By filling up the form where you share your personal contact information you allow us to reach out to you
and communicate with you for the purpose of keeping you informed about any policy change, reminders of
rent payment, upcoming offers and advertisement of any services provided by VSR Stay In LLP or general
communication to help you have a smooth stay at PRAZO managed hostels and PG accomodations.
Since we have many students who stay with us, it becomes essential for us to have
information about their age as any resident below the age of 18 will require PRAZO management to stay in
touch with their parents or local guardian for permissions and emergency. We respect children's privacy
and ensure that we do not intentionally collect personal information from children under age 13. By
registering on the Platform, you agree to the fact that if you are below 18 you shall share your
guardian/ parent contact with us for communication purposes. Those above 18 may be required to share
emergency contact details. If you are under the age of 13, we request you to take the assistance of an
adult to fill the form. Your age details shall not be shared with any other entity within or outside the
platform owner that is VSR Stay In LLP without your consent unless it is legally obligated.
When you refer a friend to us be assured that his/ her contact information shall stay
safe with us and shall not be shared with entities or organisations outside the platform owner that is
VSR Stay In LLP without your or their consent unless it is legally obligated. We offer the opportunity to
any interested party that is your reference to share details of anyone who they think may be interested
in our services with us. This information is strictly for communication and advertisement purposes only
and all such data collected will strictly not be shared with any other entity by VSR Stay In LLP without
your consent unless it is legally obligated.
The collected data for communication could be a phone number, an email address or even a residential
address for posts.
At the time of joining or registering at your hostel you may be requested to share your aadhar card or other documents of identity which may be used only for the purpose of record maintenance as we create your staying account with PRAZO hostels and PG accomodation. This record or data again shall not be shared with any outside entity by VSR Stay In LLP unless legally obligated.
VSR Stay In LLP uses information collected about you (including recordings of customer support calls after notice to you and with your consent) to assist you when you contact our customer support services, or are contacted by us to:
PRAZO Hostels and PG accommodations and VSR Stay In LLP may use the personal information
shared by you to communicate with you, including for the purpose of emergency services, to pass policy
updates and information, reminders, raised tickets and request tracking, surveys, promotional offers and
account information. The mode of communication includes, phone calls, emails, electronic newsletters,
invitations, polls and surveys.
In case you are below 18 years old we may use the contact detail availed by you to reach
out to your parents or local guardians when you choose to return late or wish to stay away for a night or
more as we care for your safety and wish to ensure that your local guardians aor parents are informed
about your actions. Re-entry to PRAZO hostel after permissible hours will require us to contact your
parents/guardian and ensure that they were informed. Residents above 18 are allowed to enter and exit
PRAZO and VSR Stay IN LLP properties as and when required by coordinating with the local hostel and PG
management and ensuring that reasons of travelling and venturing outside the property and time of return
is properly and duly communicated.
PRAZO may use the personal information provided by you as a resident of VSR Stay In LLP
properties to assist legal and medical services in times of emergency.
VSR Stay IN LLP does not sell, give, transfer or share your personal information
(including your phone number, email address) to third-parties for the use of their own marketing.
So rest assured your personal information is safe with us and only for us to be able to ensure a safe and
smooth stay for you.
PRAZO and VSR Stay In LLP are committed in taking reasonable steps to help protect your
personal data and rights of privacy and your information (personal or otherwise) in an effort to prevent
loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in
compliance with the applicable laws. This Platform uses physical, electronic, and administrative
procedures to safeguard the confidentiality of your information. SSL encryption is used to protect your
personal information online, and we also take several steps to protect your personal information in our
facilities. Access to your personal information is restricted. Only employees and local management staff
at your hostel, who may need access to your personal information to perform a specific job or provide a
service are granted access to your personal information.
We do rely on third-party service providers for the physical security of some of our computer
hardware. We believe that their security procedures are adequate. For example, when you visit our
Platform you access servers that are kept in a secure physical environment, behind a locked cage and an
electronic firewall. PRAZO and VSR Stay In LLP shall assume no liability or responsibility for disclosure
of your information due to errors in transmission, unauthorized third party access, or other causes
beyond its control.
At times we may retain third parties to analyze data we collect on our Platform, and to
administer the services provided (such as shipping, web hosting, etc. as described above), solely to help
us provide and improve our products, services and Platform. These suppliers and other third parties are
not authorized by us to use your personal information in any other way. We may have to use personal
information to investigate complaints and protect PRAZO and VSR Stay In LLP and its members, in
compliance with the law, your Membership Agreement and PRAZO and VSR Stay In LLP policies.
While we use industry-standard precautions to safeguard your personal information, we cannot
guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
In the unlikely event that we believe that the security of your personal information in our
possession or control may have been compromised, we may seek to notify you of that development. If a
notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances,
and, to the extent we have your email address, we may notify you by email.
PRAZO website and Blogs may contain links to other websites or resources over which VSR
Stay In LLP or PRAZO does not have any control. Such links do not mean that we as an organisation endorse
those external websites but are providing these links to you only as a convenience. You also agree that
PRAZO and VSR Stay In LLP is not responsible for the content changes of such external websites. We are
not responsible for the protection and privacy of any information which you provide while visiting such
external websites and such sites are not governed by this Policy. Your use of any external website is
subject to the terms of use and privacy policy located on the linked to external website.
PRAZO and VSR Stay In LLP retains an unconditional right to modify or amend this Privacy
Policy without any requirement to notify you of the same. It shall be your responsibility to check this
Privacy Policy periodically for changes. Your continued use of the Platform following the posting of
changes to this Privacy Policy on the Platform, will constitute your consent and acceptance of those
changes. We will however try our best to ensure that all major and immediately applicable privacy policy
changes are communicated to you.
In the scenario or event whence you have any complaints and grievances relating to the
Privacy Policy, please inform PRAZO or VSR Stay In LLP within 24 hours of occurrence of such an
inconvenient instance from which the grievance has arisen, by writing a letter and submitting to us
manually or raising the concern on the PRAZO Mobile App or even writing to us an email or calling your
concerned management.
Any dispute, controversy or claim directly or indirectly caused by, arising out of or
relating to this Privacy Policy will be governed by the laws of India and will be referred to
confidential, mandatory and binding arbitration in Bangalore, India. The arbitration will be conducted on
an expedited basis before a single arbitrator appointed by PRAZO or VSR Stay In LLP in accordance with
the provisions of the Indian Arbitration and Conciliation Act, 1996. The arbitrator's award shall be
substantiated in writing and will be final and binding on you and PRAZO and VSR Stay In LLP. Subject to
the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Bangalore, India.
All rents, bills, maintenance fees (as and where applicable) must be paid as and when
due. Failure to pay rent on time will incur a fine of up to Rs 100 for each day delayed.
PRAZO or VSR Stay In LLP retains the right to alter, modify, edit or change in full part or
the whole of the agreement document which may be found on the platform or The PRAZO HOUSE RULES, Payment
Terms and Privacy Policy documents furnished herein.
PRAZO or VSR Stay In LLP retains the right to change the terms and conditions of payments of
rents, fees, maintenance charges etc. including but not limited to published documents on this platform
along with the information and or contents thereof, without prior intimation and you agree to be abide by
such modified terms and conditions by using the Platform.
All reimbursements and settlements of bills are subject to uploading and verification of
accurate information provided by the residents,within 30 days from the date of raising the ticket over
the Platform (the website, Mobile App or other online portales) managed by PRAZO and VSR Stay In LLP. or
by directly communicating with concerned local PRAZO hostel management
The PRAZO HOUSE RULES, Payment Terms and Privacy Policy and any other legal notices or
Additional Policies published by PRAZO or VSR Stay In LLP on the Platform, shall constitute in full the
entire agreement between you and PRAZO or VSR Stay In LLP.
If any provision of the Payment Terms is deemed invalid by a court of competent jurisdiction
or through any modification in any Statutes enacted by the Government of India, the invalidity of such
provision shall not affect the validity of the remaining provisions of the Payment Terms, which shall
remain in full force and effect.
Intentions of vacating the premises/ ending stay at PRAZO properties for a prolonged period
or permanently must be informed at least 30 days in advance to the respective PRAZO management. Failing
to do so will incur a charge equivalent to the advance paid at the time of joining.
Maintenance charges vary from property to property and need to be paid timely as instructed
and explained by the respective PRAZO management at the time of joining.
BENEFITS
Activation of referral codes and the amount deductible therein from the referee’s payable
rent shall come into effect only after a month of the referrals stay with PRAZO for a month and after the
referred resident activated it through the PRAZO mobile App. You can reach out to local management for
all assistance regarding this.
Any accidental damages intentional or unintentional will incur appropriate charges levied on
the accountable resident after verification by the local PRAZO management